Below is a description of services in the area of e-HEALTH provided by public libraries to users via the ICT equipment delivered under the Glob@l Libraries – Bulgaria Program and in pursuance of the Memorandum of Understanding between the GLB Program and the Ministry of Health.
Access to reliable online health information  

• Access to catalogues of reference information on health related topics:

Information for patients

• Patient’s route within the system
• Patients’ organizations
• Rights and obligations
• Access to medical help
• Access to medicines
• Drugs and drug safety
• European health insurance card
• Rare diseases
• Medical radiation
• Prevention of social diseases
• Prevention of infectious diseases
• Oral prevention

Healthy lifestyles and diets

• Foods and healthy diets
• Health and informed users
• Smoking
• Traumatism decrease
• Environment and health
• Psychotropic substances
• Epidemic diseases and parasite infections
• Osteoporosis

Mothers’ and children’s health

• Sexual and reproductive health
• Conception and pregnancy
• Children’s nutrition and upbringing
• Children’s health

Guidance for safe search of online health information based on:
“eEurope 2002: Quality Criteria for Health Related Websites”
http://ec.europa.eu/information_society/eeurope/ehealth/index_en.htm
 
Health on the Net (HON) Foundation standards   http://www.hon.ch/HONcode/Webmasters/HON_CCE_en.htm
 
US Department of Health recommendations
http://www.nia.nih.gov/health/publication/online-health-information-can-you-trust-it 
 
 
Access to e-healthcare services
               

• GP checks

http://services.nhif.bg/NZOK_References/faces/searchGp/gpSearch.jsp
 

• Search of NHIF reimbursed medicines

http://www.mh.government.bg/ForThePacient.aspx?pageid=482&home=true&categoryid=3667
   

• Health insurance status checks

https://inetdec.nra.bg/pls/pub/home.html#/selectService:6,2,rep.HealthStatus.home
 

• Questions to the NHIF

http://www.nhif.bg/web/guest/10
 
 
Provision of consultations on health related topics  
 

• Online consultations with specialist medical doctors (through lectures, Q&A platform, online events, etc.)

• Online support for library visitors – organization of email or text interest based groups and/or creation of online communities (via Facebook, Micromobs.com, Wiki and other free Web 2 tools: http://www.go2web20.net/#health)

 
Organization of training in health related topics
 

• Attracting specialist medical doctors to conduct training

• Showing movies and presentations on health prevention

• Access to online or electronic health video lessons

• Access to tests and educational games on health related topics  

 
Information about the government institutions that libraries can partner with in the provision of e-HEALTH services

The full section on e-health is available in Bulgarian language since it is targeted at Bulgarian users.