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Regional Thematic Meeting “Innovative Services in Public Libraries in Vratsa District”

Photo from the meeting
Photo from the meeting

On 3 – 4 April 2012, the Regional Thematic Meeting “Innovative Services in Public Libraries in Vratsa District”, a joint initiative of Hristo Botev District Library in Vratsa and the Glob@l Libraries – Bulgaria Program, took place in Hemus Hotel in Vratsa.

 

Meeting participants included more than 50 representatives of target libraries participating in the program, municipal administrations from the district and library partners – Regional Public Health Inspectorate, schools, media. The Program Management Unit (PMU) was represented by the Regional Managers Krasimira Kaneva and Nikolay Markov.

 

The forum was opened by Silvia Vrachovska, Director of the District Library. The Mayor of Vratsa Eng. Nikolay Ivanov and the Deputy District Governor Tsvetelina Teofilova delivered welcome addresses to participants.
 
The meeting presented the main library services delivered to the public with the support of the ICT equipment provided under the Glob@l Libraries – Bulgaria Program.

 

Nadezhda Mihaylova, Librarian at Hristo Botev 1907 Public Chitalishte in Roman, talked about library activities under the Informed and Healthy Communication Campaign of the Ministry of Health. She highlighted the role of partners for the implementation of the campaign – public health inspectorate representatives, GPs, employers with whose support lectures and informational videos are presented.

 
Hristina Krusteva, Librarian at N. Y. Vaptsarov Public Chitalishte in Krivodol, delivered a joint presentation with Irena Stankulova on library experience under the program in the town of Krivodol and the village of Ostrov, Oryahovo Municipality.

 
Tsvetanka Krusteva, Librarian at Probuda 1926 Public Chitalishte in the village of Zgorigrad, told about the development of children’s artistic skills with the help of the ICT equipment.

 
Two meeting sessions were dedicated to the development and presentation of new services to be adopted by target libraries in 2012. According to population needs and library capacities, each target library chose the type of service(s) which it will provide and the service adoption period.

 

Innovative service development steps included as follows:

  • Goal
  • Target group
  • Partners
  • Specific implementation steps
  • Expected results
  • Media coverage

Following workgroup discussions, innovative services were identified as follows:

 

Group І “Lightning”

 

Service:

 

e-Society: Young Reported Club – training of students in reporting, video making, presentation of significant events in the district


Goals:

  1. Build young people’s civil attitude toward pressing public problems like environmental pollution, daily crime, preservation of natural and cultural landmarks, etc.
  2. Rationalizing school goers’ leisure time during vacations
  3. Combining efficiently computer time and sports (exercise)
  4. Enhancing target group’s ICT knowledge and skills

 
Target group:

School goers aged 10 – 15 years with expressed aptitude for photography, journalism and IT


Partners:

  1. Municipal media – newspaper, TV
  2. Agricultural cooperative
  3. School management and school board
  4. The District Library
  5. The Glob@l Libraries Program

 
Project activities:

  1. Partner agreement
  2. Training of trainers
  3. Establishment of the club
  4. Lecture by the media partner – reporting and shooting techniques
  5. Organization of hikes and reporting visits: Environmental expedition – pollution, cleaning; Natural landmarks; Cultural landmarks; Agricultural cooperatives, e.g. sowing, agricultural equipment in the past and today, etc.
  6. Computer and image processing of shot materials through suitable software – Sniping tools, Picture Manager, Windows Live Movie Maker. Making a movie through text and sound insertion.
  7. Registration of the group in popular social networks – YouTube, Vbox7, Facebook and publication of shot materials
  8. Broadcast the best materials in the local media partner
  9. Organization of a best photo competition and exhibition at project closure

 

Expected results:

 

  1. Materials produced and published in the worldwide web and local media
  2. The chitalishte library’s role for the local community enhanced – the library is a tool for promotion of activities and services; the library is a safe and attractive place for our children’s leisure time
  3. Library workers’ and target group’s ICT knowledge and skills enhanced

Group ІІ “The Active Ones”

 

Service:

 

e-Employment: Provision of information to active-age unemployed people

 

Goal: 

 

Curbing unemployment

 

Target group: 

 

Unemployed people aged 30 – 55 years

 

Partners:

 

  • Municipality
  • Employment Office
  • Social Assistance Agency

 

Steps:  

 

      1. Target group needs assessment

      2. Registration in job websites

  • partnership contracts
  • portal       

      3. CV and motivation letter design

      4. Creation of databases with:

  • documents and forms
  • job vacancies  
  • legislation
  • job vacancy ads

 

Expected results:

 

  • The library is a consultancy center and intermediary between local business and unemployed people
  • Libraries are agents of change in local communities 
  • Libraries attract new users
  • The mayor recognizes the library as an important institution for the local community

 

Media coverage:

 

Project presentation:

  • in the media
  • on the website
  • through the partners

 

Group III Homeland Club


Service:

 

e-Culture: Provision of e-information in the field of regional studies

 

Goal: 

 

Establishment of a local e-database in the field of regional studies through collection, preservation and presentation of information about the settlement

 

Target group:

 

Children and young people
 

Partners: 

 

  • Regional studies association
  • District Library
  • Museum
  • Archive
  • Church
  • Chitalishte activists
  • Vratsa Balkan Nature Park
  • Municipal authorities
  • Media
  • Business (travel agencies)
  • Association of hotel keepers
  • Funding agency, promotion

 
Service promotion steps:

Step  А
 

  1. Information collection by the library Homeland Club
  2. Information processing, systematization and electronic processing (scanning, etc)
  3. Creation of an e-database, presentation and updating

 

Step В

 

  1. Presentation in the local community. Virtual tour at the regional and national level
  2. Participation in the Regional Studies rubric, Vratsa Plus information agency, Visit Vratsa web portal, library’s/settlement’s website
  3. Setting up a Facebook group
  4. Regular information updates by Facebook group friends

 

Media coverage:

 

  • New service promotion video in regional media
  • Press releases and public celebrations

 

Expected results: 

 

For the library

  • e-Archive/Database created
  • Young people attracted to the library
  • Unique regional studies collection created
  • Transport costs and time saved
  • Tourist sites promoted free-of-charge
  • Cultural memory preserved in the local community

 

Group ІV

 

Service:  

 

e-Inclusion: Reference book with information about health related and daily topics for pensioners and assistance with problems

 

Goal: 

 

Integration of elderly people in the world of e-services

 

Target group: 60+

 

Partners:

 

  • Regional Information Center
  • District Library
  • Municipality
  • Media
  • Volunteers
  • The Glob@l Libraries Program  

 

Specific service adoption steps:

 

  1. Public forum
  2. Recruitment of volunteers
  3. Identification of partners
  4. Identification of sponsors
  5. Setting up a team
  6. Preparation of the reference book
  7. Installation of the software
  8. Service promotion
  9. Training (integration) of target groups
  10. Regular database update

 

Media coverage:

 

  • Movies on the new service by the local TV
  • National media reporting
  • Uploading movies on the internet
  • Service presentation at a work meeting

 

Expected results:

 

  • Target groups socialized
  • New work skills acquired
  • New library service adopted
  • Elderly people reintroduced to the library
  • Independent social service provision established

 

Group V “Lend Me a Hand”

 

Service:  

 

e-Education: Meeting specific information and education needs of children and school goers with problematic behavior

 

Target group: 

 

Children with problematic behavior of predominantly Roma origin

 

Partners: 

 

  • Health institutions
  • Municipality
  • Regional resource center
  • Police
  • Media
  • Education institutions
  • Social assistance authorities
  • District Library
  • The Glob@l Libraries Program  

 

Service adoption steps:

 

  • Setting up a team of volunteers
  • Study among institutions the number of children with problematic behavior
  • Creating specialized bibliographic information about these children’s problems
  • Information meetings with children’s parents
  • Organization of artistic workshops with encouragement awards, games
  • Assistance in the preparation of school lessons, Word documents, presentations, presentation training

 

Media coverage:

 

  • Local and national media
  • Social networks

 

Expected results:

 

  • Target groups socialized
  • Public attitudes toward these children changed
  • A safe and quiet place for school goers’ out-of-school time provided
  • Artistic skills developed
  • Families’ financial means saved
  • Economic effect (measured by the economy of resource or private teacher expenses, free-of-charge internet access, materials and electricity provided by the library)
  • Adequate remuneration for librarians and library budget increased

 

Distribution of innovative services as declared by target libraries:

 

Total number: 54 services, of which:

 

1. e-Inclusion: Information reference book for pensioners – 25 libraries

2. e-Society: Young Reporter Club – 10 libraries

3. e-Education: Meeting specific information and education needs of children and school goers with problematic behavior – 10 libraries

4. e-Employment: Provision of information to active-age unemployed people - 6 libraries

5. e-Culture: Homeland Club – 3 libraries

  

The number of services exceeds the number of target libraries in the district because some libraries plan on adopting more than one service.
 

 
Distribution of innovative services by target library in Vratsa District
 

ID Library name Municipality Settlement Service Target group
435 LIBRARY AT TSANI IVANOV
PUBLIC CHITALISHTE
Borovan Borovan e-Education: Meeting specific information and education needs Children with problematic behavior
433 LIBRARY AT PROSVETA 1919 PUBLIC CHITALISHTE Borovan Malorad e-Inclusion: Information reference book Pensioners
444 LIBRARY AT RAZVITIE 1892 PUBLIC CHITALISHTE Byala Slatina Byala Slatina e-Society: Young Reporter Club

e-Education: Meeting specific information and education needs
Children and school goers

 

 

Children with problematic behavior
446 LIBRARY AT SAEDINENIE
1923 PUBLIC CHITALISHTE
Byala Slatina Bardarski Geran e-Inclusion: Information reference book Pensioners
447 LIBRARY AT SAZNANIE 1919 PUBLIC CHITALISHTE Byala Slatina Burkachevo e-Inclusion: Information reference book Pensioners
437 LIBRARY AT ZORA 1904
PUBLIC CHITALISHTE
Byala Slatina Gabare e-Society: Young Reporter Club Children and school goers
439 LIBRARY AT NAPREDAK 1897 PUBLIC CHITALISHTE Byala Slatina Popitsa e-Society: Young Reporter Club Children and school goers
438 LIBRARY AT N.Y. VAPTSAROV 1920 PUBLIC CHITALISHTE Byala Slatina Sokolare e-Inclusion: Information reference book Pensioners
440 LIBRARY AT NAPREDAK 1898 PUBLIC CHITALISHTE Byala Slatina Tarnava e-Society: Young Reporter Club

e-Education: Meeting specific information and education needs
Children and school goers

 

Children with problematic behavior
436 LIBRARY AT VASIL LEVSKI
1899 PUBLIC CHITALISHTE
Byala Slatina Tarnak e-Society: Young Reporter Club Children and school goers
428 LIBRARY AT RAZVITIE 1869 PUBLIC CHITALISHTE Vratsa Vratsa e-Education: Meeting specific information and education needs Children with problematic behavior
415 HRISTO BOTEV DL Vratsa Vratsa e-Culture: Homeland Club Children and school goers
429 LIBRARY AT SVETLINA 1910 PUBLIC CHITALISHTE Vratsa Banitsa e-Education: Meeting specific information and education needs Children with problematic behavior
422 LIBRARY AT PROBUDA 1926 PUBLIC CHITALISHTE Vratsa Zgorigrad e-Employment: Provision of information to active-age unemployed people

e-Inclusion: Information reference book
Unemployed

 

 

 

 

 

Pensioners
417 LIBRARY AT MILIN KAMAK
1927 PUBLIC CHITALISHTE
Vratsa Mramoren e-Inclusion: Information reference book Pensioners
432 LIBRARY AT FAR 1930
PUBLIC CHITALISHTE
Vratsa Pavolche e-Culture: Homeland Club Children and school goers
419 LIBRARY AT OTETS PAISIY
1927 PUBLIC CHITALISHTE
Vratsa Tri Kladentsi e-Society: Young Reporter Club Children and school goers
425 LIBRARY AT PROBUZHDANE 1906 PUBLIC CHITALISHTE Vratsa Chiren e-Inclusion: Information reference book

e-Culture: Homeland Club
e-Society: Young Reporter Club
Pensioners
452 LIBRARY AT HRISTO BOTEV MONUMENT 1879 PUBLIC CHITALISHTE Kozloduy Kozloduy e-Education: Meeting specific information and education needs Children with problematic behavior
450 LIBRARY AT ZARYA 1911
PUBLIC CHITALISHTE
Kozloduy Butan e-Inclusion: Information reference book  
451 LIBRARY AT N.Y.VAPTSAROV 1927 PUBLIC CHITALISHTE Kozloduy Hurlets e-Society: Young Reporter Club

 

e-Inclusion: Information reference book
Children and school goers

 

Pensioners

 

 
455 LIBRARY AT N.Y.VAPTSAROV 1924 PUBLIC CHITALISHTE Krivodol Krivodol e-Education: Meeting specific information and education needs Children with problematic behavior
471 LIBRARY AT PROSVETA 1925 PUBLIC CHITALISHTE Mezdra Mezdra e-Education: Meeting specific information and education needs

 

e-Employment: Provision of information to active-age unemployed people
Children with problematic behavior

 

 

 

Unemployed  
469 LIBRARY AT PROSVETA 1897 PUBLIC CHITALISHTE Mezdra Dolna Kremena e-Employment: Provision of information to active-age unemployed people

e-Inclusion: Information reference book
Unemployed

 

 

 

Pensioners

 

 
479 LIBRARY AT FAKEL 1926
PUBLIC CHITALISHTE
Mezdra Zverino e-Inclusion: Information reference book Pensioners
477 LIBRARY AT SVETLINA 1926 PUBLIC CHITALISHTE Mezdra Moravitsa e-Inclusion: Information reference book Pensioners
474 LIBRARY AT PROSVETA 1925 PUBLIC CHITALISHTE Mezdra Rebarkovo e-Inclusion: Information reference book Pensioners
485 LIBRARY AT PROSVETA 1915 PUBLIC CHITALISHTE Miziya Miziya e-Society: Young Reporter Club

e-Education: Meeting specific information and education needs
Children and school goers 

Children with problematic behavior
487 LIBRARY AT HRISTO BOTEV 1929 PUBLIC CHITALISHTE Miziya Voyvodovo e-Inclusion: Information reference book Pensioners
486 LIBRARY AT PROSVETA 1899 PUBLIC CHITALISHTE Miziya Krushovitsa e-Employment: Provision of information to active-age unemployed people Unemployed
483 LIBRARY AT OTETS PAISIY
1927 PUBLIC CHITALISHTE
Miziya Lipnitsa e-Inclusion: Information reference book Pensioners
484 LIBRARY AT PROBUDA 1927 PUBLIC CHITALISHTE Miziya Sofronievo e-Inclusion: Information reference book Pensioners
488 LIBRARY AT NADEZHDA 1871 PUBLIC CHITALISHTE Oryahovo Oryahovo e-Employment: Provision of information to active-age unemployed people Unemployed
494 LIBRARY AT SAZNANIE 1927 PUBLIC CHITALISHTE Oryahovo Dolni Vadin e-Society: Young Reporter Club 

e-Inclusion: Information reference book
Children and school goers 

 

Pensioners
491 LIBRARY AT RAZVITIE 1903 PUBLIC CHITALISHTE Oryahovo Ostrov e-Inclusion: Information reference book Pensioners
493 LIBRARY AT SAMOOBRAZOVANIE 1894 PUBLIC CHITALISHTE Oryahovo Selanovtsi e-Inclusion: Information reference book Pensioners
498 LIBRARY AT HRISTO BOTEV 1907 PUBLIC CHITALISHTE Roman Roman e-Education: Meeting specific information and education needs

e-Employment: Provision of information to active-age unemployed people
Children with problematic behavior

 

 

 

 

 

Unemployed

 
499 LIBRARY AT TSVETAN GANOVSKI 1981 PUBLIC CHITALISHTE Roman Kunino e-Inclusion: Information reference book Pensioners
496 LIBRARY AT ISKRA 1921
PUBLIC CHITALISHTE
Roman Sinyo Burdo e-Inclusion: Information reference book  

Pensioners
495 LIBRARY AT VASIL LEVSKI
1923 PUBLIC CHITALISHTE
Roman Strupets e-Inclusion: Information reference book Pensioners
503 LIBRARY AT SVETLINA 1928 PUBLIC CHITALISHTE Hayredin Manastirishte e-Inclusion: Information reference book Pensioners
501 LIBRARY AT PROSVETA 1925 PUBLIC CHITALISHTE Hayredin Rogozen e-Inclusion: Information reference book Pensioners
502 LIBRARY AT PROSVETA 1909 PUBLIC CHITALISHTE Hayredin Hayredin e-Inclusion: Information reference book Pensioners